Ram Manchi, President, Chairman of the Board, Public Relations/Media Committee Member, and Operations Committee Member

Ram Manchi was elected AGMA's President in July of 2007.  As President, Manchi is responsible for driving AGMA's goal to mitigate the gray marketing and counterfeiting of technology products around the globe.  Manchi will lead the organization in increasing awareness and visibility of the issues surrounding gray market and counterfeit.  As such, Manchi will facilitate AGMA's growth and help foster the exchange of best practices and successes between members, solution vendors and the community.  He will also help to further develop and build partnerships with government entities and spearhead development of industry whitepapers and reports driven by AGMA members.

Manchi was elected to the AGMA Board in 2004 and most recently served as its Vice President. Manchi has been an active member of AGMA and a strong advocate of the AGMA mission over the past four years.

Currently, Manchi is Director, Global Business Controls, Customer Advocacy Finance at Cisco Systems, leading Cisco's customer advocacy business controls organization.  His areas of focus include containment of unauthorized service usage, compliance initiatives and introducing and ensuring best practices in Cisco service access and usage.  Manchi has extensive knowledge on the topics of service abuse, gray markets, export compliance and the impact of unauthorized product on business and their customers.  Manchi has over twenty years of diversified global corporate experience.

Manchi's work experience includes several business areas including business development, supply-chain management and marketing.  Prior to Cisco, Manchi worked several years at AT&T and Lucent.

Manchi also served on the Board and is Treasurer of One World Children's Fund, a non-profit organization to serve underprivileged and orphans worldwide.

Marie Elizabeth Myers, President Emeritus

Marie Myers was instrumental in the formation of AGMA, the first technology industry association to address gray marketing of which HP is a founding member.  Myers currently serves as the President Emeritus.

A global executive with over 12 years of experience in international business, Myers is Hewlett Packard’s Vice President of Internal Audit, Finance and is responsible for the global internal audit department, managing key relationships with internal and external auditors.

Myers served as Director of Internal Audit and in a prior role, was the Director of Finance, Worldwide Sales and Services, where she led Compaq’s initiative to address global gray market issues.  Myers was responsible for worldwide audits of distribution channels and developing global business practices and strategies to prevent the diversion of Compaq branded products.  Prior to joining Compaq, Myers held several management positions in Australia for the Department of Trade and Industry and Treasury.

Myers has a Master of Business Administration from the University of St. Thomas in Houston, TX and graduated from the University of Queensland, Brisbane, Australia with a Bachelors of Economics and a Bachelor of Arts degree.

Peter Hlavnicka, Treasurer, Public Relations/Media Committee Chair, Affiliations & Programs Member, and Operations Committee Member

Peter Hlavnicka was elected AGMA Treasurer in 2005 while already serving as a member of AGMA’s Board of Directors since 2004, and is responsible for AGMA’s financial health.

Hlavnicka is responsible for Avaya’s Global Enterprise Pricing and Brand Management.  Hlavnicka has been one of the key players at Avaya in developing and implementing internal processes and controls as well as channel and end user awareness to prevent gray and black market of Avaya branded products.

Prior to his role with Avaya’s Global Enterprise Marketing, Hlavnicka brings over 14 years of experience in various Sales & Marketing, Business Development, Operations, and Engineering positions.  Prior to Avaya, Hlavnicka worked on his PhD in cybernetics and artificial intelligence at Technical University Kosice in Slovakia.  He received a master's degree from Technical University Kosice in Slovakia and a MBA from University of Western Ontario, Canada.

Jim Vanlandingham was elected as AGMA's Secretary in November 2008 and has been an active member since 2003.

Vanlandingham is currently Worldwide Channel Compliance Manager for Hitachi Global Storage Technologies in San Jose, California.  He is responsible for channel partner compliance audits, gray market policy and investigations, and related processes.

Jim has more than 25 years experience in the IT industry.  Prior to Hitachi Global Storage Technologies, he worked in numerous business units across North America for IBM in the areas of Internal Audit, Financial and Business Planning, Pricing, and Sales Operations.

Vanlandingham has a Bachelor of Arts degree from the University of Missouri and an MBA from the University of Southern California.

Franziska Hanreich has rejoined the AGMA board as the Seagate Representative in January 2008; she previously served on AGMA's board from 2005-2006 as a representative of Maxtor Corporation.

Hanreich was recently appointed Director of Global Marketing Integrity by Seagate. Her responsibilities include developing practices and strategies for the continued mitigation of product diversions.

Franziska joined Seagate with more than 25 years experience in the storage industry, including 10 years at Maxtor. While at Maxtor, Hanreich has also served as Director of Sales & Marketing - Business Planning, responsible for managing worldwide desktop pricing and demand forecasting, as well as Director of Corporate Financial Planning. Prior to Maxtor, Hanreich has also held executive & management positions with Storage Tek (now Sun Microsystems) and JD Edwards (now Oracle).

Hanreich has a Master of Business Administration and a Bachelor of Arts degree, both from the University of Colorado in Boulder, Colorado.

Phyllis Massey was elected to the board in 2007 and represents HP.  Massey is a founding member of AGMA and has participated in several AGMA projects since the inception of AGMA in 2001.

Massey is the Manager of HP’s Brand Protection Team, and is responsible for the development and execution of Hewlett-Packard‘s global gray market mitigation strategy, managing a worldwide team. This includes the development of global business practices and policies to prevent the diversion of HP branded products, and tracking the success of the strategy.  She joined the team in 1999 and has provided its leadership for the last 5 years before and after the HP and Compaq merger.

Prior to the merger between HP and Compaq, Massey held several positions in the North America region in Human Resources and Channel Marketing.  Massey has a broad educational and business background with over 30 years of experience in sales, marketing and brand protection management.

Massey has an MBA from the University of Southern California in New Venture Management, and has worked for such corporations as Toshiba and Frigidaire.

Scott Olsen is currently Manager, Market Integrity - Legal Compliance Organization for Oracle where he is responsible for global market integrity focusing on proactive and reactive measures to stop counterfeiting, gray market fraud, and service abuse. He oversees Oracle's training programs, internet monitoring, and global consequences guide as they relate to violations of channel programs and supply chain issues.

Scott has been with Sun Microsystems for over ten years prior to the acquisition by Oracle, and while with Sun has held the positions of Channel Systems Engineering Manager, Federal Account Professional Services Engagement Manager, and implemented Sun's first effort to deploy a Partner Relationship Management suite of tools and processes. Prior to joining Sun, Scott held the positions of senior intelligence analyst and computer analyst within the U.S. Federal intelligence community. He also is a trained Six Sigma Black Belt and was an adjunct faculty member of The National Cryptologic School.

Scott received his BS from the University of Utah with a certificate in Criminology and Corrections and a dual MA from Webster University in Management and Computers.

Chris LaChapelle, Director and Membership Committee Member

Chris La Chapelle was elected to AGMA's board in October 2008 and has been an active member since 2005.

La Chapelle is currently Director of Business Operations for QLogic Corporation in Aliso Viejo, California. In this role he is responsible for Global Pricing, Forecasting and Contract Negotiations. He also monitors Supply Chain and Sales Channels to detect and eliminate Counterfeit and Gray Market activity.

Chris is an industry veteran with more than 25 years of experience in diverse roles within the Information Technology sector. His career spans positions in Operations, Engineering and Marketing. Prior to QLogic, he held management positions at Quantum and Unysis.

La Chapelle holds Bachelor of Science and Master of Business Adminstration degrees from San Diego State University.

Lorne Morris was elected to AGMA’s Board of Directors in January 2010.

Mr. Morris joined Juniper Networks in February of 2008 as the Director of Global Compliance, following a 27 year career at Hewlett-Packard. He is responsible for the development and execution of worldwide planning and risk mitigation strategies which ensure all Juniper partners adhere to, and comply with, contractual agreements. He chairs the Worldwide Channel Compliance Steering Committee, comprised of Juniper executive staff. During his 27-year career with HP, Lorne managed a diverse number of organizations and functions in senior leadership roles, spanning sales, marketing, supply chain, sales operations and finance. Prior to joining Juniper, Lorne was Director of U.S. Competitive Strategy & Channels; Imaging and Printing Group, where his responsibilities included the design and implementation of competitive strategies to combat emerging threats to HP’s commanding printer market leadership. He was also responsible for all aspects of HP’s Extended Partner Programs. Previously, Lorne was the Global Sales Director managing a team of business category sales managers responsible for HP’s largest worldwide partner. As the North America Channel Marketing Manager, he oversaw a team of 160 Marketing, Finance and IT professionals and maintained responsibility for a multi-million dollar marketing program budget.

In addition to his extensive HP experience, Lorne is an active member of fraternal and philanthropic organizations. These volunteer organizations raise funds to provide free medical care for crippled and burned children. He served for three years as the President and Chairman of the Board of Directors of the San Jose Youth Symphony, a non-profit corporation dedicated to providing the youth of San Jose’s culturally diverse community with exceptional orchestral music education and performance experiences.

Lorne resides in Los Gatos, California.

Cori Hartje serves as the senior director of Microsoft's Genuine Software Initiative in Redmond, Washington.  Hartje is responsible for overseeing various anti-piracy efforts and product group integration programs focused towards the company's efforts at preventing counterfeit and other forms of software piracy.  Prior to her current role, she was a key member in Microsoft's Worldwide Licensing and Pricing organization where she handled marketing and analyst relations.  Hartje was also a regional sale manager for a number of years.  Before joining Microsoft, Hartje worked in educational technology.

Cori is currently active with various industry groups and is regularly a spokesman for anti-piracy activities.  Ms. Hartje also serves on the corporate board of directors for BrainX.com.

Cori earned a graduate degree from Washington University in St. Louis.

Joanne Cooke is responsible for AGMA's strategic development and global membership growth. Joanne will focus on the public relations, marketing and membership activities for AGMA including conference coordination and event planning. Joanne will drive the worldwide activities of AGMA's EMEA and APAC regional councils.

Prior to AGMA, Joanne was employed by Water Standard Management (US), Inc., and Allis-Chalmers Energy Inc. where she was Corporate Secretary and Assistant Corporate Secretary, repectively. In these roles, she coordinated all annual stockholders' meetings, board meetings and committee meetings under compliance with the corporate bylaws and under all fedral and state regulations.

Joanne has over 20 years experience in multiple disciplines within public and private corporations, additionally in investor relations, marketing, risk management, human resources as well as a variety of legal coordination activities including intellectual property and contracts.