Sally Nguyen, President, Director
Sally Nguyen has been with Microsoft since 1986. Her roles have included International Contract Negotiation as part of the Microsoft In House Legal team, leader of the OEM Licensing and Programs Development Group, Director of EMEA OEM Contracts, Revenue Management and Systems (as part of Microsoft Global Resourcing stationed in Dublin Ireland), Director of OEM Program Management Office, and Director of Genuine & Secure. Sally is currently Director of Anti-Piracy Services.
The Microsoft Anti-Piracy Services is focused on researching, developing, and delivering solutions, controls, program analysis, and consultative services to protect Microsoft’s IP in the marketplace, both physical and digital. They strive to help our customers and partners distinguish genuine from counterfeit product, reduce Microsoft losses from fraud, leakage, and theft, and provide the details and forensic data required to allow the Microsoft Legal Department and law enforcement to successfully take action against thieves, counterfeiters, and pirates.
Chris LaChapelle, Vice President, Director
Chris La Chapelle was elected to AGMA's board in October 2008 and has been an active member since 2005.
La Chapelle is currently Director of Business Operations for QLogic Corporation, a Cavium Company, in Aliso Viejo, California. In this role he is responsible for Global Pricing, Forecasting and Contract Negotiations. He also monitors Supply Chain and Sales Channels to detect and eliminate Counterfeit and Gray Market activity.
Chris is an industry veteran with more than 25 years of experience in diverse roles within the Information Technology sector. His career spans positions in Operations, Engineering and Marketing. Prior to QLogic, he held management positions at Quantum and Unysis.
La Chapelle holds Bachelor of Science and Master of Business Adminstration degrees from San Diego State University.
Sam Cerone, Secretary
Samuel Cerone is currently the Director of Worldwide Channel Compliance for IBM. He is responsible for managing compliance auditing and analysis processes across IBM’s global business partner channel; focusing on risk-based auditing of compliance with agreements as well as grey market detection. His 18 year IBM career has included staff and leadership roles in application development, deployment and support; project management and internal audit – at both IBM corporate headquarters locations and on foreign service assignment in Europe. Prior to joining IBM, Sam worked in financial management for Sanford C. Bernstein & Co. in New York. Sam has a BBA in Public Accounting from Pace University.
Douglas Abbott, Treasurer, Director
Douglas Abbott, CFE, is the manager, operations of WW Data Intelligence within Cisco Systems’ Brand Protection department. Abbott drives Cisco’s Data Intelligence team in developing leads by creating tools and reports, which analyze big data for product diversion fraud targeting for Cisco’s worldwide team of investigators.
Abbott has been instrumental in creating reactive fraud targeting models and “hunting” tools. He also spearheaded the development of predictive modeling utilizing predictive analytics to identify potentially fraudulent deals before they occur.
Abbott built his position from his experience over several years as a brand protection investigator. His duties have included fraud discovery through data analytics, conducting and coordinating international investigations, interviewing key witnesses and suspected targets, testifying in federal court, and collaborating with Cisco legal and business stakeholders on appropriate deterrent strategies. His work has led to significant monetary settlements through civil action as well as case support and referrals to federal law enforcement.
Abbott holds a Bachelor of Arts in General Management from California State University, Fullerton, and an MBA from San Jose State University.
Kasia Maciola, Director
Kasia joined the Board of Directors in January 2015 and has been a member since 2012.
Kasia currently holds the position of Channel Compliance Manager at APC by Schneider Electric located in West Kingston, RI. She is responsible for the development and implementation of global policies, procedures and practices that ensure mature processes and functioning controls around channel activity monitoring and administering. This work includes channel partner compliance audits and prevention of gray market activities.
Additionally, Kasia has extensive international experience in consulting and internal audit, with focus on risk management and including fraud investigation and prevention projects.
Kasia holds a Master’s Degree in Law and a Master’s Degree in European Studies, both issued by Adam Mickiewicz University in Poland.
Marek Piergies, Director
Marek joined the Board of Directors in October 2015.
Marek has worked at HP for over eight years, and his background includes security, audit, accounting, operations, and distribution experience across a variety of leading companies and industries. He currently holds the position of Regional Brand Security Manager for Europe, Middle East and Africa at Hewlett Packard Enterprise. Marek is responsible for HPE’s brand security investigations in the EMEA region and for sales and discount fraud (grey marketing) investigations globally.
Marek holds a bachelor’s degree in Accountancy from the University of Illinois and is a Certified Fraud Examiner.
Melissa Lau, Director
Melissa Lau joined AGMA’s Board of Directors in January, 2015 and has been an AGMA member since 2009.
Melissa is currently responsible for Channel Compliance within the Americas theatre for Juniper Networks. Her responsibilities include the development of global practices and policies to mitigate the diversion of Juniper products, conducting investigations into fraud and abuse, providing external and internal training, ensuring that all Juniper partners adhere to, and comply with, their contractual agreements and providing oversight into new and existing initiatives to ensure compliance.
Melissa has over 17 years of experience and has held various roles in Finance, IT consulting, Internal Audit and Compliance within the technology and biotechnology industries. Prior to Juniper, she was a Partner with Control Solutions International, a global internal audit consulting firm, managing clients located in the western region of North America, and was a process and SAP consultant with Accenture.
Melissa holds a Master of Business Administration from the Marshall School of Business at the University of Southern California and a Bachelor of Science degree from the University of California, Davis.
Lisa McCann, Director
Lisa McCann is a Senior Manager for Avaya, a global provider of business and communications engagement solutions. In her role within the Contract Compliance team, Lisa leads special pricing discount abuse and gray market investigations globally and has been instrumental in key training and other related initiatives.
Since beginning her career as an internal audit consultant, she has held various roles related to financial and operational auditing with a focus in sales and other compensation and promotional programs. She joined Avaya in 2014 as part of the Sales Operations team where she held a similar role with primary responsibility for Asia Pacific and Caribbean and Latin America regions.
Lisa holds a Master of Business Administration and Bachelor of Arts - International Business/Spanish degrees from Washington State University. She is also a Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), and Certified Internal Auditor (CIA)
Catherine Trione, Director
Catherine Trione is the Global Fraud Investigations Manager, part of the Global Brand Security Group, who has as one of its roles worldwide responsibility to position HP Inc. to outpace competitors by minimizing the risk from and impact of Sales, Services and Warranty Fraud.
The team is focused on designing tailored security solutions that will identify, investigate and prevent fraud while maintaining profit margins in HP Inc.’s sales, services and warranty operations in indirect and direct delivery, enabling the company to compete on a level playing field.
Prior to the Hewlett Packard Company (“HP”) separation into two independent industry-leading companies (Hewlett Packard Enterprise Company and HP Inc.) on 1st November 2015, Catherine was part of HP’s Global Security Services Brand Protection organization (since November 2012) as EMEA Fraud Investigations and Compliance Manager covering primarily the Services and Warranty Fraud program, though she also managed the Sales and Discount Fraud program for one year.
Prior to joining HP’s Global Security Services, Catherine was in HP’s Enterprise Group Technology Services organization as EMEA Service Delivery Compliance & Audit Manager from November 2010 to October 2012.
From 2006 to 2010, Catherine held various WW Program Management roles within HP’s Technology Services leading complex global transformation programs.
Catherine held also various Marketing Program Manager roles within HP’s Imaging and Printing Group from 2001 to 2006, as well as within HP’s Technology Services from 1998 to 2001.
Catherine joined HP in 1988 as a product engineer and has held during her 27 years in the company various program and people manager roles at a regional and global level in the areas of Engineering, Supply Chain, Marketing, Services, and Security.
Catherine holds a Master’s Degree in Electronics and a Master’s Degree in Management and Business Administration.
Catherine is also certified as PMP (Project Management Professional) from the Project Management Institute since 2010.
Catherine is based in Grenoble, France and can be contacted at the following address:
William Vinson, Director
William (Will) Vinson recently joined AGMA’s Board of Directors as Seagate’s representative. As VP of Internal Audit Services and Chief Audit Executive, Will is responsible for global channel audits and other related activities established to protect the Seagate brand.
Will joined Seagate in 2006, with more than 35 years in audit and investigative experience, including 3Com Corporation, where he first became associated with AGMA. He is on the faculty of the Institute of Internal Auditors and is a frequent lecturer at internal audit professional events. He is a CPA, CIA, and CFE and holds a Bachelor of Science degree from the University of Pacific
Marie Elizabeth Myers, President Emeritus
Marie Myers was instrumental in the formation of AGMA, the first technology industry association to address gray marketing of which HP is a founding member.
A global executive with over 12 years of experience in international business, Myers is Hewlett Packard’s Vice President of Internal Audit, Finance and is responsible for the global internal audit department, managing key relationships with internal and external auditors.
Myers served as Director of Internal Audit and in a prior role, was the Director of Finance, Worldwide Sales and Services, where she led Compaq’s initiative to address global gray market issues. Myers was responsible for worldwide audits of distribution channels and developing global business practices and strategies to prevent the diversion of Compaq branded products. Prior to joining Compaq, Myers held several management positions in Australia for the Department of Trade and Industry and Treasury.
Myers has a Master of Business Administration from the University of St. Thomas in Houston, TX and graduated from the University of Queensland, Brisbane, Australia with a Bachelors of Economics and a Bachelor of Arts degree.
Ram Manchi, President Emeritus
Ram Manchi was elected AGMA's President in July of 2007. As President, Manchi was responsible for driving AGMA's goal to mitigate the gray marketing and counterfeiting of technology products around the globe.
Manchi led the organization in increasing awareness and visibility of the issues surrounding gray market and counterfeit. Manchi facilitated AGMA's growth and helped foster the exchange of best practices and successes between members, solution vendors and the community. He also helped to further develop and build partnerships with government entities and spearhead development of industry whitepapers and reports driven by AGMA members.
Manchi was elected to the AGMA Board in 2004 and previously served as its Vice President. Manchi has been an active member of AGMA and a strong advocate of the AGMA mission over the past years.
Until recently, Manchi was Director, Global Business Controls, Customer Advocacy Finance at Cisco Systems, leading Cisco's customer advocacy business controls organization. His areas of focus included containment of unauthorized service usage, compliance initiatives and introducing and ensuring best practices in Cisco service access and usage. Manchi has extensive knowledge on the topics of service abuse, gray markets, export compliance and the impact of unauthorized product on business and their customers. Manchi has over twenty years of diversified global corporate experience.
Manchi's work experience includes several business areas including business development, supply-chain management and marketing. Prior to Cisco, Manchi worked several years at AT&T and Lucent.
Manchi also served on the Board and is Treasurer of One World Children's Fund, a non-profit organization to serve underprivileged and orphans worldwide.
AGMA’s primary focus is on industry and public education, sharing and developing best practices to effectively hinder threats to intellectual property and render these activities more difficult, undesirable and unprofitable. AGMA’s role is to present members and the industry with strategic ideas for addressing key IP protection issues, and to introduce better controls or processes in mitigating threats to IP.
Membership in AGMA provides access to important programs, strategies and tools for combating gray marketing and counterfeiting of branded products, service and warranty fraud and protection of IP in a digital format.